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HR Academy - Handling Grievances and Mediation Skills (5/6)

6th March 2018 | College, United Kingdom


We were pleased to invite delegates to attend a six-part programme aimed at developing Managers/Supervisors, HR professionals and those with an interest in people management. Our HR Academy programme consisted of six morning seminars run monthly starting on 10 October 2017 through to April 2018, covering a multitude of HR topics including a Mock Employment Tribunal in the forth seminar scheduled in January 2018. As a delegate you are given the chance to follow a ‘soap opera’-style story of three employees and their managers throughout the 6 part programme, learning the common mistakes that can be made when managing people, we provide hints and tips on how best to avoid them. It is an ideal learning and development tool for those at the start of their HR or people management career, but also really useful for those with experience as we debate the different styles and habits we pick up throughout our careers. The seminar schedule is as follows: Session 1 – Managing the Capability Procedure  10 October 2017 Session 2 – Conducting Investigations  07 November 2017 Session 3 – Conducting Disciplinaries and Appeals  05 December 2017 Session 4 – Employment Tribunals  23 January 2018  Session 5 – Handling Grievances and Mediation Skills  06 March 2018  Session 6 – Managing the Redundancy Process  24 April 2018 Focus of Session 5 – Handling Grievances and Mediation Skills What constitutes a grievance? When is it necessary to step in and deal with issues? Managing employee concerns effectively Common reasons for not dealing with grievances, and potential outcomes of this The grievance procedure Mediation skills Each session runs on a Tuesday morning between 09:00 – 13:00 and is available to book individually for just £29.95 +VAT per session. There will be opportunity to network with other delegates and Tea, Coffee and biscuits is included in the cost of the seminar. However, if you join our HR Academy and book on all six seminars we can offer a special rate of just £149.75, therefore your sixth seminar is free as you pay for just five. Contact the RBHR team for details. If you have any questions, please contact the RBHR team.

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